Refund Policy

Effective Date: 10/05/2025

At ClickHub, your satisfaction is important to us. We strive to deliver high-performing ads and email marketing services that drive results. However, due to the nature of our work, we have a clear and fair refund policy outlined below.

1. General Policy

Because our services involve strategy development, time investment, and digital asset creation, refunds are not guaranteed once a project has commenced or deliverables have been shared.

2. Eligibility for Refunds

You may be eligible for a partial or full refund only if:

  • The request is made within 7 days of your purchase, and

  • No substantial work (such as ad creation, email automation setup, or strategy sessions) has been completed.

3. Non-Refundable Circumstances

We do not offer refunds under the following conditions:

  • After a campaign has been launched or assets have been delivered.

  • For performance-related dissatisfaction (since results can be influenced by factors beyond our control).

  • If you fail to provide necessary access, feedback, or materials causing project delays.

4. Subscription Services

If you are on a monthly retainer or subscription plan:

  • You may cancel at any time, but no refunds will be issued for the current billing period.

  • Future billing will be stopped upon cancellation.

5. Dispute Resolution

If you’re unhappy with the service, we encourage you to contact us directly at 📧 [Your Email] so we can resolve the issue promptly and professionally.

6. How to Request a Refund

Please send your refund request to 📧 [info@clickhub.nl] with:

  • Your full name

  • Date of purchase

  • Reason for requesting a refund

We will review your request and respond within 5 business days.

ClickHub reserves the right to amend this policy at any time. Updates will be posted on this page with an updated effective date.